Opt-in or opt-out of Route shipping insurance on mobile

When purchasing through your mobile device, you can choose to opt-in or opt-out of Route shipping insurance with your King Palm order.

What is Route shipping insurance?

Route shipping insurance ensures protection in case somewhere along the way your package is lost, stolen, or otherwise damaged. When you add route shipping service to your offer, you will receive an email confirming it. If you believe your package has been compromised in some way, use the instructions in the email you received to file a claim promptly.

Opt-in:

To opt-in, simply go to your cart by adding an item and clicking ‘view cart.’ Next, click ‘check out’ and enter your information. You will need to select ‘show order summary,’ which is located at the top of the page. Toggle the button that says ‘Shipping Protection’ so that it stays on and is blue.

Opt-out:

To opt-out, do not toggle the button and leave it in the off position.