Eddie
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Recent activity by Eddie-
Does King Palm contain chemicals?
All of our rolls have Certificates Of Analysis (COA) from third-party labs. They pass all tests for chemicals, pesticides, mold, and heavy metals. Take a look at the reports here and here.
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The package has already shipped, but my address is wrong
Once an order has shipped, we are unable to change the shipping address. However, you may be able to update delivery instructions or request an interception directly with the carrier. Check your ...
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What happened to free shipping?
We are proud to offer free shipping on all US orders of $30 or more, year-round. For orders that don’t qualify, we will continue to try and provide our customers with economical yet effective shipp...
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What is the diameter of the rolls?
Rollie: 8mmMini: 8mmSlim: 9mmKing: 10mmXL: 13.4mmXXL: 22mmXXXL: 19mm
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Do all packs come with humidity control packs?
Our two packs are packed at peak freshness, sealed to keep that freshness in, and stored in a humidity-controlled environment, but they do not include individual humidity control packs. Packs of...
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Why is 7-Eleven listed but doesn't carry the product?
7-Eleven operates thousands of stores, and most of those stores are operated as a franchise, which means inventory can vary from one location to another. The store owner is often the one who makes ...
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What sizes are your rolling trays?
Here’s a handy infographic comparing our standard small, medium, and large rolling tray sizes. Additionally, our Glow Tray measures 11cm x 13cm, and our paper trays measure 8cm x 12cm.
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How do you calibrate the scale?
If you only need to re-zero your scale to subtract the weight of a container from the product being weighed, you can use the “TARE” function. Turn the scale on and wait for it to read 0.0g Add you...
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How do you rehydrate King Palm rolls?
There are a few methods we recommend that work well. Dampen a paper towel, wrap them around your King Palm rolls and keep them in the fridge Purchase a hydration pack and store the rolls with the ...
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Loyalty Rewards
How do I sign up for the rewards program? Simply create an account here. Enter your name, email, and password and click register. If you currently have an account with us - you’ve already been enr...