Eddie

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Recent activity by Eddie Recent activity Votes
  • Can you combine two orders into one?

    Unfortunately, we cannot combine two orders into one.

  • Are you still using Boveda or Integra Packs?

    We use any humidity control packet that is in stock at the time. We still use Boveda as well.

  • The flavor tip size is different than before

    Each flavor tip is hand-rolled, so it is difficult for them to be all the same size, but they range from 7 mm to 8 mm.

  • I have an issue with the Brandbassador app

    The company that created the ambassador app recommends checking that you have the latest app update, uninstalling the app, and reinstalling before trying again.If this issue continues to happen, pl...

  • How do I use the electric grinder?

    Remove the clear top Place your herbs into it Put the clear top back on the electric grinder  Press the button FIVE TIMES to turn the unit "ON." The grinding process will take a short amount of t...

  • Lighter FAQs

    My lighter refuses to work now!  See if you are out of lighter fluid. You can pick up a can of butane at any gas station, smoke shop, Home Depot, or Lowes. Did you adjust the flame on the lighter? ...

  • How do you calibrate the scale?

    If you only need to re-zero your scale to subtract the weight of a container from the product being weighed, you can use the “TARE” function. Turn the scale on and wait for it to read 0.0g Add you...

  • What sizes are your rolling trays?

    Here’s a handy infographic comparing our standard small, medium, and large rolling tray sizes. Additionally, our Glow Tray measures 11cm x 13cm, and our paper trays measure 8cm x 12cm.

  • How do I use the King Palm roller?

    Please watch this video. 

  • Why is 7-Eleven listed but doesn't carry the product?

    7-Eleven operates thousands of stores, and most of those stores are operated as a franchise, which means inventory can vary from one location to another. The store owner is often the one who makes ...