Sydney Wilson

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Recent activity by Sydney Wilson Recent activity Votes
  • Why is my package delayed?

    Apologies for any inconvenience caused. The Postal Service is facing unprecedented volume increases and limited employee availability because of the holiday season. Deliveries may experience delays...

  • Why is my coupon/promo not working?

    Products that are part of an ongoing promotion i.e. (BOGO, sale, etc.) or in our Bulk Cones category are not eligible for additional discounts.   We do apologize for any inconvenience, but we canno...

  • What countries do you ship to?

    King Palm ships internationally throughout the following places:    Africa, Albania, Alberta, Andorra, Andorra, Armenia, Asia, Australia, Azerbaijan, Belarus, Belize, Bolivia, Bosnia and Herzegovin...

  • How do I become a Brand Ambassador?

    Please see more details on our landing page.

  • Why isn't PayPal a payment option?

    At this time, we are having issues with PayPal so we had to remove this as an option. We still accept Debit/Credit Cards and Sezzle.   Thank you for being a valued customer and supporting us.

  • The rolls are stale!

    We understand your concern. Staleness does not apply to our product because it is not food. It should not affect the quality of the product or usability. We essentially sell a dried palm leaf roll,...

  • The rolls have tiny holes!

    Our product is essentially a dried palm leaf roll that needs to be packed gently to avoid any breaks or cracks since it is a hollow tube. The tiny holes should not affect the quality of the product...

  • What is the length of King Palms?

    The lengths and diameters of our rolls are as follows:   Rollie: 54mm x 8mm Mini Roll: 84mm x 8mm Slim Roll: 104mm x 9mm King Roll: 104mm x 10mm XL Roll: 101.6mm x 13.4mm XXL Roll: 139.7mm x 22mm ...

  • What sizes does King Palm offer?

    King Palm offers their pre-rolled cones in a myriad of sizes depending on your smoking preference.  The sizes depend on how much flower they can hold. They are as follows:   Rollie: 0.5g Mini Roll...

  • How do you roll a King Palm?

    You don’t! King Palms come pre-rolled and ready to be packed. This is one of the reasons why this brand is so popular: you don’t have to go through the hassle of rolling it yourself.    For those w...