Kay

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Activity overview

Latest activity by Kay
  • Kay created an article,

    Shipping Duration/Late Arrival

    Shipping times may vary and are subject to carrier schedules. Once your order leaves our facility, we cannot alter its transit time. Please note that federal holidays may extend shipping durations....

  • Kay created an article,

    Pop Top Doob Tube Sizing

    These are the size dimensions for the doob tube listing: https://kingpalm.com/product/pop-top-doob-tube/ Rollie:Height 78.25mm or 3 inches - Width 0.7inchesTube Diameter 19mmMini:Height 98mm or 3.8...

  • Kay created an article,

    Why is my package delayed?

    Apologies for any inconvenience caused. The Postal Service is facing unprecedented volume increases and limited employee availability because of the holiday season. Deliveries may experience delays...

  • Kay created an article,

    Why is my coupon/promo not working?

    Products that are part of an ongoing promotion i.e. (BOGO, sale, etc.) or in our Bulk Cones category are not eligible for additional discounts. The Hotbox and Custom Rolls are not eligible for any ...

  • Kay created an article,

    How do I become a Brand Ambassador?

    Please see more details on our landing page.

  • Kay created an article,

    Why isn't PayPal a payment option?

    At this time, we are having issues with PayPal so we had to remove this as an option. We still accept Debit/Credit Cards and Sezzle.   Thank you for being a valued customer and supporting us.

  • Kay created an article,

    Why do my wraps not have the squeeze & pop filter tip?

    We have recently changed our packaging of our wraps to reflect a new version of tips. These are tips made out of paper and infused with flavor. No need to squeeze & pop.   We will add wraps that in...

  • Kay created an article,

    Giza - Concentrate Vaporizer Manual/Instructions

    OPERATION GUIDE   1. CHARGE Fully charge device before first use. Please use the included USB-C cable to charge your device. Device power light flashes when charging, and turn off automatically whe...

  • Kay created an article,

    What are the specifications of the Giza Concentrate Vaporizer?

    Note: Do not touch the heating element immediately after use. Do not submerge or clean the battery with water or isopropyl alcohol. Always detach the GIZA heating element from the battery prior to ...

  • Kay created an article,

    Burj - Electric Nectar Collector Manual/Instructions

    OPERATION GUIDE   1. CHARGE Fully charge the device before first use. Please use the included USB-C cable to charge your device. The red power light is on while charging, and the green power light ...