Kay

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Activity overview

Latest activity by Kay
  • Kay created an article,

    Using and Troubleshooting Your Surge Electric Grinder

    1. How do I turn on the Surge Electric Grinder?To power on your Surge Electric Grinder, press the power button three times in rapid succession. This feature is designed for safety to prevent accide...

  • Kay created an article,

    Shipping Duration/Late Arrival

    Shipping times vary based on carrier schedules, and we are unable to adjust transit times once your order has left our facility. Please keep in mind that federal holidays may cause additional delay...

  • Kay created an article,

    Pop Top Doob Tube Sizing

    These are the size dimensions for the doob tube listing: https://kingpalm.com/product/pop-top-doob-tube/ Rollie:Height 78.25mm or 3 inches - Width 0.7inchesTube Diameter 19mmMini:Height 98mm or 3.8...

  • Kay created an article,

    Why is my package delayed?

    Due to increased holiday shipping volume and limited carrier staffing, some deliveries may experience delays. In some cases, packages may be scanned as "delivered" at a sorting hub before reaching ...

  • Kay created an article,

    Why is my coupon/promo not working?

    Products that are part of an ongoing promotion i.e. (BOGO, sale, etc.) or in our Bulk Cones category are not eligible for additional discounts. Bundled items are not eligible for additional discoun...

  • Kay created an article,

    How do I become a Brand Ambassador?

    Please see more details on our landing page.

  • Kay created an article,

    Why isn't PayPal a payment option?

    At this time, we are having issues with PayPal so we had to remove this as an option. We still accept Debit/Credit Cards and Sezzle.   Thank you for being a valued customer and supporting us.

  • Kay created an article,

    Why do my wraps not have the squeeze & pop filter tip?

    We have recently changed our packaging of our wraps to reflect a new version of tips. These are tips made out of paper; there is no need to squeeze & pop. The flavoring is on the wrap for these ite...

  • Kay created an article,

    Giza - Concentrate Vaporizer Manual/Instructions

    OPERATION GUIDE   1. CHARGE Fully charge device before first use. Please use the included USB-C cable to charge your device. Device power light flashes when charging, and turn off automatically whe...

  • Kay created an article,

    What are the specifications of the Giza Concentrate Vaporizer?

    Note: Do not touch the heating element immediately after use. Do not submerge or clean the battery with water or isopropyl alcohol. Always detach the GIZA heating element from the battery prior to ...