Due to increased holiday shipping volume and limited carrier staffing, some deliveries may experience delays. In some cases, packages may be scanned as "delivered" at a sorting hub before reaching their final destination. Some customers have chosen to pick up their orders directly from the post office to avoid further delays.
For the most up-to-date tracking details, we recommend reaching out to the shipping carrier directly, as we can only view the same tracking information. We appreciate your patience during this busy season.
Expedited Shipping
- Orders placed with expedited shipping before 1:00 PM PST on a business day will be processed and shipped the same day.
- Orders placed after 1:00 PM PST will be processed and shipped the following business day.
Carrier Contact Information
Carriers may vary, so check your order confirmation for your tracking number. If you need assistance, contact the appropriate carrier:
USPS
- Phone: 1-800-275-8777
- Website: https://faq.usps.com/s/
UPS
- Phone: 1-800-742-5877
- Website: https://www.ups.com/us/en/support/contact-us
DHL
- Phone: 1-800-225-5345
- Website: https://www.dhl.com/us-en/home/customer-service.html
FedEx
- Phone: 1-800-463-3339
- Website: https://www.fedex.com/en-us/customer-support.html
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